SHIPPING & RETURNS

Shipping Policy

COVID-19 Delays: Due to the recent global outbreak of COVID-19, many shipping carriers are experiencing delays in areas affected by the virus due to government protocol. Affected countries have also experienced delays through customs. Please understand that this is outside of our control and we will soon be able to offer our standard shipping again. Delays can range from 7-25 business days in some cases dependent on location. We greatly appreciate your support and patience during these unprecedented times.

We use standard shipping for all of our orders. All items ship from the U.S. If you have any questions about your order please contact us at UIIE.NEWYORK@gmail.com.

Return & Exchange Policy

Returns can be made on all products, unless explicitly stated on the product page, 30 days after your order has been delivered.